Do you install closet systems purchased at your stores?
Yes we are happy to provide installation services at an additional charge for customers across the Greater Toronto Area click here for more information.
Do I need to have a designer design my closet?
We would be pleased to design the closet of your dreams with our 3D closet designing system in any of our store location. Just bring in your measurements and we’ll take it from there.
We also provide an in-home closet design service click here for more information.
Do you sell closet doors? If so, what sizes do you offer?
At present, we do not sell closet doors.
Will I need an appointment to have my closet designed?
Yes, you can call to set-up an appointment with our closet designer for an in-home design consultation. Appointments are not necessary for any in-store design consultation; however, we recommend that you call us in advance, to ensure that one of our staff members will be available to help with your request. To find the store nearest you, click here.
Can we design and order closet systems online?
We are working on providing customers with an online system where they can design their own closets.
If I order a closet system in your store, can it be shipped to my house?
At present, we do not offer delivery service, except when you purchase installation services. However, our modular closet system is very compact and easy to transport.
Do I have to pay for your closet design service?
Absolutely not. Our staff would be pleased to help you design your closet, free of charge. To start, click here to download and print a copy of our closet planner, and then take the completed planner to any of our stores. This will ensure you have everything you need to have your closet designed.
Can we give you our closet dimensions by phone or e-mail?
Although we would be pleased to accept your dimensions by phone or e-mail, we recommend that you download our Closet Planning PDF, to ensure that you will have everything you need to plan your closet.
Do you have anything that will fit my sloped wall?
Definitely. We can design storage to fit almost anywhere. Just bring us the dimensions of the area you wish to organize and we can provide you with a 3D image of your newly designed space. This will include all prices and a list of required parts.
How long does it take to design a closet?
There is no standard time. This service depends on several variables - including size and your individual requirements.
Are there closet installation instructions available on the website?
Click here for a step by step guide to installing your closet.
What colours are your closet systems available in?
Our wire metal closet system is available in white and nickel, and our shelving system –including our boxes – is available in white, driftwood, cypress and chocolate-pear.
What sizes and styles do you offer for closets?
Sizes and styles are customized to meet your individual needs.
Does the closet system need to be mounted on studs?
No, studs are not required. For more information on how to install our closets, please download our Closet Installation Guide
Is there a computer in store where I can design my own closet?
Yes, all Solutions stores are equipped with a computer that will help you to design your closet.